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1.866.984.4001
Monday - Friday
8:30am - 5pm EST

Mailing Address FairPoint Business Customer Center P. O. Box 11560 Portland, ME 04104

User Guides

Business Voicemail User Guide

Voice FAQs

Below is a list of common questions about our small business voice services. If you can't find an answer to your question, give us a call at 1.866.984.4001 between 8:30am and 5:00pm EST, Monday through Friday.

General Questions

What voice plans does FairPoint offer my business?

FairPoint offers a variety of voice plans, including both flat rate and measured use local access, distance, international plans. View our plans, or call us at at 1.866.984.4001 to determine what options are right for you.

How can I change my voicemail settings?

You can easily change your voicemail settings at any time by calling your voicemail access number.

Repair, Service and Installation

How do I report a problem with my service online?

Login to your online account and select "Request Repair."
If you need to register for online access, please call Customer Service at 1.866.984.4001.

Will I be notified once my services have been repaired?

Service and Repair staff will make every effort to contact you to let you know if/when a trouble issue has been closed.

What is the Service and Repair phone number?

Telephone Repair
24 hours a day, 7 days a week
1.888.984.1515

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Voice FAQs

General Questions

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Tired of pricey cable bills? Choose a Bundle from FairPoint and save big!

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Need Help?

Contact Us

User Guides

Voice FAQs

General Questions

Repair, Service and Installation

About

Support

Legal & Regulatory

Connect With Us