Hosted PBXSIP Trunking


Introducing hosted PBX, a new cloud service from FairPoint. Delivered over our state-of-the-art Ethernet network, this IP voice solution enables you to communicate anywhere, anytime.


  • Overview
  • Benefits
  • Features

Whether you’re a small, medium or large enterprise, FairPoint Communications can deliver a powerful feature-rich phone system without the cost or hassle of having an on-site, customer-owned system Installed.


Our Hosted PBX is easy to use and manage. We leverage the latest voice over Internet Protocol technology and our state-of-the-art network to deliver a modern business-class phone system. You enjoy one efficient connection for all your voice and data communications needs.

With FairPoint's Hosted PBX, you can focus on your business – not your phone system.

  • Your own administrators and users can easily manage and control all communications and phone features from any Web browser.
  • No need to run separate networks for voice and data.

Latest Technology

  • Upgrade features automatically in our service cloud with no action required by you.
  • Pay only for what you need with FairPoint's highly-flexible infrastructure that can grow as you grow no matter how many locations you have.

End-to-End Reliability

  • Re-route calls even without power. If disaster strikes and you can't take calls at your premises, our network can save messages and route calls to alternative locations, including employee homes and mobile phones.
  • Leverage local support and 24/7 management.

 Easy Management and Administration

  • Move or change individual phone services at the click of a mouse.
  • Tailor calling features to individuals or groups.
  • Communicate with the world on your terms. Customize services like call forwarding, simultaneous ringing and call rejection through our Web portal, setting up each Individual in the way they want to be reached.

Features include:

FairPoint’s Hosted PBX delivers the power of a PBX over a FairPoint Ethernet connection utilizing FairPoint’s managed devices installed on your premises. FairPoint also provides a range of IP phones that are available at competitive monthly rates.



Features offered on all service levels include:

  • Unlimited local calling
  • Station-to-station intercom calling
  • Caller ID including name and number
  • Voicemail
  • Call forwarding
  • Call transfer
  • Call park / retrieve
  • Speed dialing
  • Return call / busy redial
  • Call manager / find me follow me
  • SimRing (ring a maximum of 5 phone numbers simultaneously, including cell phones)
  • Call hold, including music on hold
  • Web portal for do-it-yourself changes and feature activation and management
  • Attractively priced long-distance calling plans


CUSTOMER SUPPORT

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your current FairPoint Service


*Requires term commitment. Early termination charges and other terms and conditions of service apply. Equipment and set-up fees, taxes and other charges may apply. FairPoint works with certain approved vendors to deliver a complete Hosted PBX solution to customers.