Close Looking for MyFairPoint.net? All of the FairPoint associated links present on MyFairPoint.net have moved to the Residential Support page. From the right side column of the
Support page you can access MyFairPoint.com, your FairPoint email account, Premium Internet Support, Online Backup & Sharing, Security Suite and Games on Demand.

Contact Us

We're here to help. Our contact information is listed below, or send us an email using the form below. Your satisfaction is important to us, and we'll do everything we can to help.


*Note: If you're having trouble with one of our pages, please copy the page's URL address and paste it into your message.  This will help us in resolving your problem.

 

Click here for our Email Contact form


Local Information

Order Services Residential: 1.866.984.2001 Monday - Friday, 8am - 6pm EST
Small Business: 1.866.984.3001 Monday - Friday, 8:30am - 5pm EST
Enterprise: 1.866.984.4001 Monday - Friday, 8:30am - 5pm EST
Español & Français 1.866.984.2001 Monday - Friday, 8:30am - 5pm EST
Teletypewriter (TTY) Users

Order services:

Dial 711 and ask to have the call relayed to:

Residential: 1.866.984.2001

Business: 1.866.984.3001


Repair services: Dial 711 and ask to have the call relayed to:

Residential: 1.866.984.1611

Business: 1.888.984.1515

Internet & Email Support Chat live with us 1.800.240.5019 with 24/7 support hours
Billing & Payment 1.877.212.7445 Monday - Friday, 8:30am - 5pm EST - - For Maine and New Hampshire payments: P.O. Box 11021, Lewiston, ME 04243-9472 - - For Vermont payments: PO Box 5200, White River Junction, VT 05001-5200
Telephone Repair

Residential:1.866.984.1611

Business: 1.888.984.1515 24/7 support

Community Engagement P.O. Box 11560 Portland, ME 04104 communityengagement@fairpoint.com

Corporate Information

Investor Relations 1.866.377.3747 521 E. Morehead St., Suite 500, Charlotte, NC 28202 investorrelations@fairpoint.com
General Inquiries (do not send payments here) P.O. Box 11560 Portland, ME 04104