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Contact Us
We're here to help. Our contact information is listed below, or send us an email using the form below. Your satisfaction is important to us, and we'll do everything we can to help.
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Local Information
Order Services
Residential: 1.866.984.2001 Monday - Friday, 8am - 6pm EST
Small Business: 1.866.984.3001 Monday - Friday, 8:30am - 5pm EST
Enterprise: 1.866.984.4001 Monday - Friday, 8:30am - 5pm EST
Small Business: 1.866.984.3001 Monday - Friday, 8:30am - 5pm EST
Enterprise: 1.866.984.4001 Monday - Friday, 8:30am - 5pm EST
Español & Français
1.866.984.2001 Monday - Friday, 8:30am - 5pm EST
Teletypewriter (TTY) Users
Order services:
Dial 711 and ask to have the call relayed to:
Residential: 1.866.984.2001
Business: 1.866.984.3001
Repair services: Dial 711 and ask to have the call relayed to:
Residential: 1.866.984.1611
Business: 1.888.984.1515
Internet & Email Support
Chat live with us
1.800.240.5019 with 24/7 support hours
Billing & Payment
1.877.212.7445 Monday - Friday, 8:30am - 5pm EST
- - For Maine and New Hampshire payments: P.O. Box 11021, Lewiston, ME 04243-9472 - -
For Vermont payments: PO Box 5200, White River Junction, VT 05001-5200
Telephone Repair
Residential:1.866.984.1611
Business: 1.888.984.1515 24/7 support
Community Engagement
P.O. Box 11560
Portland, ME 04104
communityengagement@fairpoint.com
Corporate Information
Investor Relations
1.866.377.3747
521 E. Morehead St., Suite 500,
Charlotte, NC 28202
investorrelations@fairpoint.com
General Inquiries
(do not send payments here)
P.O. Box 11560
Portland, ME 04104
Email us:
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