Manage Your FairPoint Business Account & Services Online, 24/7

For Small-to-Medium Business Customers

If you are an Enterprise business customer or your business subscribes to our suite of Advanced Services (Ethernet, VoIP, Data Center, Managed Services), refer to our Enterprise Account Tools & Support page.

Get 24-Hour Tech Support

FairPoint offers a combination of self-service and live agent technical support resources for Internet, email, phone or voicemail issues.

Access Email, Security, Online Storage, Conferencing & Web Hosting Tools

 Download FairPoint Internet Security Suite with Anti-Virus Protection

Download the FairPoint Security Suite anti-virus protection software and other security controls included with your Business Internet service here. You will be required to activate the application with your FairPoint email address.

 Login to My FairPoint Online Backup & Sharing Vault

Your FairPoint Business Internet service includes 3 Gigs of online storage space so you can backup and restore files easily from your computer.

 Login to FairPoint Web Conferencing

FairPoint Web Conferencing is a powerful, yet simple to use tool for securely displaying and orchestrating real-time presentations on the Internet. It provides the most common features needed for web presentations and requires minimal training and support. Not a subscriber? Call 1.866.984.3001.

 Access Your FairPoint Web Services Account

Whether you need to create and host a new website, set up an email marketing program for your business or securely send and receive faxes through your email, FairPoint’s Web Services have you covered. Not a subscriber? Learn more about FairPoint Web Services.

Get Answers to Frequently Asked Questions

 High-Speed Internet FAQs

 Voice FAQs

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Contact Us

Internet & Email Technical Support 24 hours a day, 7 days a week 1.800.314.9209 Telephone Repair 24 hours a day, 7 days a week 1.888.984.1515 Billing & Customer Support Monday – Friday  8:30am – 5pm EST  1.866.984.3001 Payment Arrangements Monday – Friday  8:30am – 5pm EST  1.877.212.7445 Teletypewriter (TTY) Users For orders, product information, billing questions, overdue account questions and payment information:

Dial 711 and ask them to relay the call to 1.866.984.3001

For Repair Services:  Dial 711 and ask them to relay the call to 1.888.984.1515