ISP Services. What your team needs to know.

For the latest connectivity forms and to schedule a one-on-one connectivity implementation meeting please contact your account manager.

Ordering Information

This page provides ordering, installation, maintenance and billing contact information for Internet Service Providers (ISPs).


To send an order, change or disconnect for Wholesale ISP products, please email the completed form


Contact Information

Contact Area Person / Center Name Contact Number
Ordering / Billing Wholesale Service Center (WSC) Customer Service Rep 866.925.8971, Option 3
Provisioning / Maintenance / Trouble Administration Trouble Ticket Reporting Broadband Services Center (BSC) DSL: 800.314.9209
T1/T3: 866.484.3672, OPTION 1
Escalations: Ordering / Provisioning / Billing Wholesale Service Center (WSC) Customer Service Rep Select Link for list
Escalations: Maintenance / Trouble Administration Broadband Services Center (BSC) Select Link for list
Account Executive Bill Seneca 412.716.2157

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