Frequently Asked Dial-Up Questions

   Need Help With Your Dial-Up?

If you're having problems receiving or sending email, we're here to help!

Your email address

If you log in with a Verizon email address, you will need to change your username to your myfairpoint.net email address.

Example: username@verizon.net
becomes username@myfairpoint.net

Or if you log in with a username that does not include the @verizon.net ending, you will need to add the @myfairpoint.net ending to it. Example: username becomes username@myfairpoint.net

Important reminder:

Email forwarding ends on May 1, 2009. When you transitioned from Verizon to FairPoint Internet Services on January 30, 2009, we arranged to have Verizon automatically forward all emails sent to your old @Verizon.net email address to your new @myfairpoint.net email address for a limited time. Please be aware that Verizon will no longer forward emails starting May 1, 2009. Please make sure that your email contacts are aware of this change. Any emails sent to your old @verizon.net email address will be returned to the sender as undeliverable. Moving forward, all email must be sent to your new @myfairpoint.net email address.

 Your dial-in telephone number

Maine - Vermont - New Hampshire

500-650-9900

The 500-650-9900 is a local number to all subscribers of dialup in ME, NH and VT.

If you are a residential dialup subscriber please call FairPoint Technical Support at 1.800.240.5019 if you need any assistance. If you are a business dialup subscriber please call FairPoint Technical Support at 800-314-9209 if you need any assistance.