Frequently Asked Dial-Up Questions

Your email address

If you log in with a Verizon email address, you will need to change your username to your myfairpoint.net email address.

Example: username@verizon.net
becomes username@myfairpoint.net

Or if you log in with a username that does not include the @verizon.net ending, you will need to add the @myfairpoint.net ending to it. Example: username becomes username@myfairpoint.net

Important reminder:

Email forwarding ends on May 1, 2009. When you transitioned from Verizon to FairPoint Internet Services on January 30, 2009, we arranged to have Verizon automatically forward all emails sent to your old @Verizon.net email address to your new @myfairpoint.net email address for a limited time. Please be aware that Verizon will no longer forward emails starting May 1, 2009. Please make sure that your email contacts are aware of this change. Any emails sent to your old @verizon.net email address will be returned to the sender as undeliverable. Moving forward, all email must be sent to your new @myfairpoint.net email address.

Please chose your dial-in telephone number from the below list. You must verify that it is a local call or you may be billed for long-distance charges. If none of the below numbers is local, then use 877-523-9120 as your dial-in telephone number. Please call FairPoint Technical Support at 1.800.240.5019 if you need a dial-in number for a state which is not listed below.

Maine

New Hampshire

Vermont