Transition of Services

There are important changes that you need to know about.

At FairPoint Communications, we pride ourselves on staying true to our word. That's because we understand the value of being honest and open with our customers. With that in mind, we'd like to take a few moments to discuss an important issue.

FairPoint has recently completed a very complicated transition of services: All of our systems are officially transitioned from Verizon Communications to FairPoint-owned equipment. Now you will have the benefit of reliable technology as well as operations that Verizon had located outside of Maine, New Hampshire and Vermont are now located in these states.

• New payment options and account support are available
• Your Internet services will be a better experience
• Your monthly payments will be sent to a new billing address
• The names of many services have changed and are reflected on your monthly statement
• New FairPoint support phone numbers are in effect
• Your monthly statement has change slightly in appearance - click here

Visit the frequently asked questions (FAQ) section for full details.

We sincerely appreciate your patience during and after this transition as it will allow us to better serve you and keep you connected to what's important. If you have questions, please do not hesitate to contact us for further details.

Sincerely,

FairPoint Communications