ISP Services. What your team needs to know.

For the latest connectivity forms and to schedule a one-on-one connectivity implementation meeting please contact your account manager.

Ordering Information

This page provides ordering, installation, maintenance and billing contact information for Internet Service Providers (ISPs).

Ordering

To send an order, change or disconnect for Wholesale ISP products, please email the completed form to: naisp@fairpoint.com


Contact Information

Contact Area Person / Center Name Contact Number
Ordering / Billing

Wholesale Service Center (WSC) Customer Service Rep

866.925.8971, Option 3
Provisioning / Maintenance / Trouble Administration Trouble Ticket Reporting   Broadband Services Center (BSC) 866.484.3672, Option 1
Escalations: Ordering / Provisioning / Billing Wholesale Service Center (WSC) Customer Service Rep Select Link for list
Escalations: Maintenance / Trouble Administration Broadband Services Center (BSC)

Select Link for list

Wholesale Service Manager Karen Fleming 603.695.5562
Account Executive  Bill Seneca, Director 412.716.2157