Local Resources
Getting Started
- CLEC Forecasting Guidelines
- CLEC Forecasting Template -Trunking
- LATA Presence Request Form
- Network Facility Decisions
- Network Interconnections
- Operator Services Questionnaire
- Trunk Forecasting Form
- FairPoint Wholesale Help Desk (WHD) - Guidelines
- Interconnection Request
- New Access Request Form
- SuperMedia New Customer Form
Product Interval Guides
Ordering
- Bona Fide Request (BFR) Process
- Bona Fide Request (BFR) Form
- Demarcation Point Locations
- Local Sample Orders <Updated February 2013>
- Loop Modifications - USOCs and Alpha Identifiers
- Loop Qual Reasons Not Qualified
- Simple Ports Technical Specifications
- Special Project Guidelines
- UNE Hi-Cap Services Process -Trunk Group Service Request (TGSR) Form
- UNE Hi-Cap Services, UNE Hi-Cap Process - Network Channel (NC), Network Channel Interface (NCI) & Secondary Network Channel Interface (SECNCI) Guide For UNE Hi-Cap Facilities
- UNE Hi-Cap Services Process - Trunk Group Service Request Instructional (TGSR) Guide
- UNE Hi-Cap Services Process - UNE DS1 Loop NID Move
- UNE Hi-Cap Products - Certification of Local Usage Options Form
- UNE LSR LOOPS NC NCI CODES <Updated February 2013>
- Servicemembers Civil Relief Act SCRA Ordering Guide
- Wholesale Customer Portal (WCP) Dispatch Tool Guide
- Wholesale Package - Voice Mail Optional Feature Details
- Voice Mail Access Numbers <Updated January 2013>
- Wholesale Package - Voice Mail Mapping Guide - Optional Features
Related Ordering Documents
- Billing Account Structure
- Blocking Matrix V6.0
- Buried Wire
- CSI Guide: Examples of Parsed and Non_Parsed CSI
- Customer Service Record (CSR) Over 10K Report Overview
- Correction to New DL Error Messages
- DSL Manual Loop Qualification Inquiry Process
- Diagram of Wholesale System End to End Flow
- Disconnect In Error - Expedited Reinstallation Process
- Dispatch Guidelines
- E911 Activation Guide - State of Maine <Update October 18, 2012>
- Error Playbook <Updated May 17, 2013>
- Hot Cut LNP Throwback Process <Updated February 2013>
- Hot Cut Process
- Jeopardy Notifications
- Line Loss Report (Notification) Overview
- Lineshare to Linesplitting - no change of data provider example
- Manual Order Types and LSR Provisioning Plans Dec 2009
- Network Interface Device (NID) Moves
- Sample Line Loss Report
- TN Conversational Reservation Guide and Examples
- Unlawful Call Center Guidelines
- Wholesale Class of Service Codes
Local Business Rules
- Difference Document LSOG 9.9.4 to 9.12.1
- LSOG 9.12.1 EDI Pre-Ordering Specifications
- LSOG 9.12.1 EDI Ordering Specifications
- LSOG 9.12.1 Pre-Ordering Business Rules Documents
- LSOG 9.12.1 Ordering Business Rules & Directory Listings Documents
USOCs
USOCs (Universal Service Order Codes) are three-to-five character alphanumeric codes that are used to describe a particular product, service or data element. They specify the products and services for a new order or for a change order to add or remove products and services.
Wholesale Package- Wholesale Package Centrex USOC and FID Guide
- Wholesale Package ISDN-BRI USOC Guide
- Wholesale Package POTS USOC Guide
- Resale Centrex USOC Guide
- Resale ISDN-BRI USOC Guide
- Resale ISDN-PRI USOC Guide
- Resale PBX FX USOC Guide
- Resale POTS USOC Guide
- Resale Private Line USOC Guide
- Resale RCF USOC Guide
Billing
Trouble Administration
Other Wholesale Documents:
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