Training. Learn our online tools.

Benefit from our automated system to manage your service requests. With our Virtual Front Office training for administrators, you'll learn how to navigate the VFO tool to order local and access service requests and submit other requests.

Virtual Front Office Training

The following Slides and WebEx recordings are from the November 2008 training sessions.

Administrator Trouble AdministrationLSR Questions and Answers from November 2008 Training Sessions

WebEx Audio File Reader *Download the WebEx Player to view recordings made during WebEx online meetings, to be used only with the WebEx Slides & Audio File files above.

Training Audio & Slides in WMV Format

For those not able to use the WebEx Player, the training files are provided here in WMV (Windows Media Video) format that can be played on various players such as Windows Media Player, RealPlayer as well as many other players.

Virtual Front Office Documents and User Guides